Talk to mIA

mIA is the Virtual Assistant of the Taxpayer Portal, available 24 hours a day, 7 days a week, to provide information quickly and easily.

Thanks to artificial intelligence, mIA understands natural language and keywords, answering questions such as:

• How can I pay?
• I want to set up an installment plan for my debt
• I paid yesterday, but the Taxpayer Portal still shows the debt.

You can chat with mIA to find quick solutions and get information independently, at any time and wherever you prefer.

⚠️ Note: please remember not to enter personal data (name, tax code, document numbers, or phone numbers), as the service is for informational purposes only.

To access your personal information and use dedicated services such as debt installment plans, payment renegotiation, or submitting requests, you can log in to your Reserved Area on the Taxpayer Portal.

👉 Click the button in the top right corner, “Log in to the Reserved Area”.